How do I send RSVP confirmation and reminder emails from my own domain?
You can send AddEvent's RSVP confirmation and reminder emails from your own email address and domain on paid plans - so attendees see your brand in the From field, not AddEvent's.
Why this matters
By default, AddEvent sends RSVP emails from a generic @addevent.com sender address. Switching to your own domain does two things:
- Brand consistency - confirmations arrive from events@yourcompany.com or hello@yourcompany.com
- Deliverability - emails from your verified domain are less likely to land in spam
How to set it up
- In your AddEvent dashboard, go to Account Settings → Email Settings (or similar, depending on your plan)
- Enter your custom sender name (e.g., "The Events Team") and email address (e.g., events@yourcompany.com)
- AddEvent will ask you to verify domain ownership by adding DNS records (SPF and DKIM) to your domain's DNS settings
- Add the provided SPF record and DKIM TXT record to your DNS (usually done in your domain registrar or DNS provider - Cloudflare, GoDaddy, etc.)
- Once DNS records propagate (typically 15 minutes to a few hours), verify in AddEvent and your custom sender is active
What changes
- From name: your custom sender name (e.g., "Acme Events")
- From address: your email address (e.g., events@acme.com)
- Reply-to: optionally set a separate reply-to address
- Email footer: still shows AddEvent branding on Small Business plans; removable on Professional and Enterprise
Plan availability
Custom sender name and email address are available on Small Business, Professional, and Enterprise plans. The free Hobby plan uses AddEvent's default sender.