Trust Center

SOC 2 is an independent audit framework developed by the AICPA that evaluates how an organization protects customer data, based on the Trust Services Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy.

SOC 2 Type II (Type 2) is an audit report that assesses both the design of controls and how effectively those controls operated over a defined review period (not just at a point in time).

Yes. We maintain a SOC 2 Type II report that covers key controls related to security and data protection.

1. Select the documents you want
   • Review the available list of SOC 2 Type II policies and documents.
   • Check the boxes next to the documents you’d like to request.
2. Proceed to your email
   • Click “Proceed to your email” to submit your request.
3. We review and respond
   • Once we receive your request, we’ll email you a secure link to sign a Non-Disclosure Agreement (NDA).
4. Sign the NDA
   • Follow the link in the email and complete the NDA signing process.
5. Receive your documents
   • After the NDA is signed, we’ll send you the requested SOC 2 Type II policies and documents.

We undergo SOC 2 Type II audits on a recurring basis and refresh our report annually. The most current report is available upon request.

Our SOC 2 scope covers the systems and services used to deliver our core product(s). If you need confirmation that a specific product, deployment option, or environment is in scope, contact us and we’ll clarify.

Customer data is hosted on Amazon Web Services (AWS) in the EU (Ireland) region.

We follow a data-minimization approach and retain customer data only as needed to provide the service, meet contractual requirements, and comply with legal obligations. Retention periods can vary by product configuration and customer requirements.

We use encryption in transit (e.g., TLS) and encryption at rest (e.g., industry-standard encryption) along with access controls, monitoring, and secure key management practices.

Yes. We offer a DPA for customers who require it, covering our role as a processor/service provider and outlining data protection obligations and subprocessors.

Go to Data Processing Agreement (DPA)

We support GDPR requirements through privacy-by-design practices, security controls, appropriate contractual terms, and documented processes to protect personal data and respect data subject rights.

Where international transfers are required, we use recognized transfer mechanisms (such as Standard Contractual Clauses) and apply appropriate safeguards (including technical and organizational measures) to protect personal data.

No. We do not sign a HIPAA Business Associate Agreement (BAA) because our service is not intended to process, store, or transmit sensitive patient data (PHI).

We maintain a formal security program with documented policies and procedures that are reviewed and updated regularly. Our governance includes risk management, access management, incident response, and ongoing security monitoring.

We assess vendors and subprocessors based on risk and maintain oversight through due diligence, contractual controls, and periodic reviews.

List of sub-data processors.

We maintain an incident response process to detect, respond to, and remediate security incidents. Where required, we notify affected customers and regulators in accordance with contractual and legal obligations.

For any security or compliance questions, please contact us at security@addevent.com. We’re happy to help with security reviews, questionnaires, audit documentation (e.g., SOC 2 reports under NDA if applicable), and coordination on customer due diligence requests.