Updates

Sat, September 24 10:00 PM PDT / Sun, September 25 5:00 AM UTC

On Saturday, September 24th between 10:00 PM - 11:00 PM PDT, we will be performing scheduled maintenance of AddEvent services to update our systems. We’ve scheduled a 1-hour window to perform these tasks.

During this maintenance window, our team will be applying planned updates to our databases and you will experience interruptions to your service. Normal operations will resume as soon as the updates are completed.

We appreciate your patience and understanding and apologize for any inconvenience this may cause.. As always, if you have any questions or issues, please reach out to support@addevent.com.

Cheers,

The AddEvent Team

We're constantly adding new features and making improvements and fixes to our existing ones. Here are some of the highlights from what we've just updated:

• We’ve updated the sign in and sign up pages to prioritize the SSO options above email and password sign in. We’ve also added Microsoft as a SSO option for all users that are looking to sign in using Microsoft SSO.

• We removed LinkedIn as a SSO option and converted all LinkedIn users to the classic email and password sign in. If you previously used LinkedIn to sign in, please check your email as you should have received an email to update your password.

• When a user selects “can’t go” to a RSVP event, notification emails to event organizers will now include the end-user’s information instead of a generic “one person can’t go” message.

• Bug Fix: The countdown timer on our embeddable events lists was calculating the remaining time incorrectly when users changed their time zone. This is now fixed and the countdown timer is now counting smoothly!

We wanted to let everyone know that on Tuesday, March 29th between 8:00 - 9:00 PM PST, there is scheduled maintenance of AddEvent services to update our systems. We’ve scheduled a 1 hour window to perform these tasks.

During this maintenance window the team will be applying planned updates to our databases and you may experience degraded performance and potential connectivity issues, although none are expected. Normal operations will resume as soon as the updates are completed.

Additionally, we have another scheduled maintenance window on Thursday, March 31 between 9:00 - 10:00 AM PST. During this maintenance window the team will be applying planned updates to our core backend services and you may experience degraded performance. Normal operations will resume as soon as the updates are completed.

We appreciate your patience and understanding. As always, if you have any questions or issues, please submit them at support@addevent.com.

Cheers,

The AddEvent Team

We wanted to make you aware that on Saturday, Jan 29th at 10pm PST, there will be scheduled maintenance of AddEvent services to update our underlying database systems. We’ve scheduled a 1 hour window to perform these tasks but anticipate actual downtime will be limited to less than 5 minutes.

During this maintenance window the team will be applying critical updates to our databases and you may experience degraded performance and potential connectivity issues. Normal operations will resume as soon as the updates are completed.

We appreciate your patience and understanding. As always, if you have any questions or issues, please submit them at support@addevent.com.

Thanks, and have a great weekend!

The AddEvent Team

As you've probably noticed by now, AddEvent has a new website! We’ve been working hard on this redesign for quite a while, and we're incredibly excited to finally share it with you.

Over the past couple of years, as we've been building new tools for you, our old website became a little bit out of date and was badly in need of a refresh. Our new website has been completely redesigned from scratch, with a new navigation structure, a renewed focus on the solutions we offer to our users, and a brand new visual identity!

We think that the new website not only looks absolutely stunning, but it will also make it easier than ever for our users to understand how our tools work together to make sharing your events and calendars as simple and straightforward as possible. We’ve broken down our solutions into 5 main areas: share events, collect RSVPs, subscription calendar, embeddable calendar, and automated events.

As part of the relaunch, we've also updated our branding, including a beautiful new logo, updated fonts, a new color palette, and some amazing visuals throughout the website.

We hope you’ll love the changes as much we do, but if you run into any issues with the new website, find anything that's not working as it should, or have some feedback please let us know at support@addevent.com.

Today, Friday December 17th from 9am to 3pm (Pacific time), we're updating AddEvent.com as well as our backend which now will live on "app.addevent.com".

During the maintainance window: 

1. If you enter any event information in the Dashboard, make sure you save a local copy in case you are "kicked out" of a session.
   
   
2. You might need to sign in again as the backend now is accessible in a new location (app.addevent.com).
   
   

The updates we are doing today are massive (new infrastructure) and have been tested extensively for the past 14 days.

When entering a real "live" environment things might go wrong temporarily. In case anything happens, we're on it - and will continue testing and correcting.  
In case you stumble upon anything that's wrong, please let us know.

Michael
support@addevent.com

We're constantly adding new features and making improvements and fixes to our existing ones. Here are some of the highlights from what we've been working on over the past couple of weeks:

• The event and calendar landing pages have been updated with a beautiful new design that we think looks great. Check out some examples here: event landing page, calendar landing page. As always, our landing pages are completely customizable if you want to make it your own with a custom template.
• Event and calendar landing pages now include a timezone selector. This allows your users to set their timezone, and shows the user the event times and dates converted to that timezone before they add it to their calendar. We also predict what timezone they are in when they open the landing page, but they can change it if needed using this new selector. Previously, we were also predicting their timezone, but there was no way to change it in case we were wrong (if they were using a VPN, for example).
• We've also updated the design and added the new timezone selector to our embeddable events.
• We've tweaked the design of the embeddable calendar so it now looks even better, and in particular made improvements to the mobile view of the calendar, which had been starting to look dated.
• We've added the ability to search for timezones within the timezone selector on our embeddable calendar which means that users no longer have to scroll through the entire list to find the timezone they want to see events in.
• We've added our direct URL method to Zapier, which means that you can automatically add add-to-calendar links to your emails without writing a single line of code. Check out our separate update post below, or this quick tutorial of how to get it set up!

The Direct URL method allows you to build automated add-to-calendar links into your email campaign templates to give your users add-to-calendar links customized just for them. And now we've just made it even easier to use by including all that great functionality in the latest version of our Zapier integration. This means you can now automatically add add-to-calendar links to your emails without writing a single line of code. 

Simply connect your CRM, email campaign tool, webinar/video conferencing platform or events database with AddEvent in Zapier to unlock this powerful new functionality. Once your AddEvent account is connected in Zapier, simply choose the new "Direct URL Method" trigger from the options within the zap! Make sure you check out our 5-minute tutorial to get started.

Use cases:

• Automatically insert add-to-calendar links in confirmation and reminder emails when your users register for an event or book an appointment
• Include a unique Zoom webinar link in the calendar invite you send to each participant who signs up for your event
• Include a personalized event description for each user with information from your CRM
• Share different events with your users based on their time zone or location

Resources to check out:

• AddEvent & Zapier integration
• A quick tutorial to get you set up
• The Direct URL Method documentation

We've been busy making some fixes and improvements to our software:

• When several of our tools (add-to-calendar button, embeddable events list, embeddable calendar) were combined on a single page, the add-to-calendar button was sometimes not being positioned correctly. We've made an update to make sure the add-to-calendar button is always positioned correctly.
• In the embeddable calendar, upcoming events with a recurring rule were not showing up correctly going into the future. That has been corrected so recurring events are now displayed accurately.
• On AddEvent you can synchronize events from external calendars. Typically the dates and times of events in the external calendar feeds are in UTC time. We now automatically convert those dates and times into local time instead of leaving them in UTC.
• In the Zapier List Events trigger, all events were not being listed from across all calendars, only the Main Calendar. We have resolved the issue and released Zapier version 5.0.2 as well as migrated all users to this version so it takes effect immediately.

On a regular basis, we test the methods for adding events to calendars. We currently have two methods we would like to get back to using - those methods are: 

• Outlook.com + Office 365 (direct methods).
  
  These two methods allow us to send the user directly to their calendar app without having to grant access to our app at Microsoft.
  These methods are getting very close to working again. They have been tested but still fail to produce good content. We’ll continue using the Microsoft Events API for inserting events into the user’s calendar until the issues have been resolved by Microsoft.
  
  
• Yahoo.com (direct method)
  
  This method has been out of service since Yahoo updated its calendar service in January 2021. We’ve reworked how we add events to Yahoo and we’re now able to add events again. When we parse date/time to Yahoo all date formats are ignored by Yahoo. Therefore we now on the basis of the user’s IP time zone convert the events date/time to the user’s date/time and parse it to Yahoo Calendar. This leaves some room for errors but for the majority of users, it’ll work as intended.
  
  We obviously hope Yahoo Calendar and the team responsible for Yahoo Calendar will fix the issues the whole world is experiencing. 

Yahoo’s "Add to Calendar" functionality is broken. We went down to their HQ this morning and put up a sign to let them know. We're hoping the message will go through to the right team(s) fast and that Yahoo Calendar will work again shortly. 

With events with RSVP you can use "Custom RSVP templates". The custom RSVP templates allow you to change: 

• Confirmation email (which is sent out when users RSVP for the event).
• A reminder X hours before the event occurs
• A reminder X days before the event occurs

We've added the option to send out "Follow-up Emails". The follow-up email can, if activated, be sent out X hours after the event occurs. This functionality is brilliant if you want to automatically get reviews for your event, ask your attendees what they think about the event, etc. 

We've fixed some issues in relation to our recurring rules. The issues fixed include: 

• Fixed some specific recurring rules that did not work well with specific calendar vendors. 
• Improved the event landing pages to reflect the recurring rule so users would know how many times the event occurs. 
• Improved the event landing pages to show the upcoming event date, and last event date in case the event is past. 

We've improved the way you can delete events in the Dashboard. 

In the Dashboard you can create three types of events: 

• Singular events
• Singular events with recurrence
• Events in a series

We've improved the event deletion process to now include all of these three events. For instance, if you try to delete an event in a series you will be able to select "this" event, "following events", or "all" events. 

We've been working hard on adding "real" recurring events to our platform. We had an assumption that it would be a lot of hard work, and we were right. 
The struggle with a platform like ours is that we want our recurring events to work across all calendar vendors. After a lot of testing and tweaking, we ended up with a solution that works with all calendar vendors except for Yahoo/AOL which doesn't support recurring rules. 

Creating an event
When you create an event in the Dashboard you now have an option to make the event recurring, e.g. every Monday until a specific date. When the event is saved, the event is represented on the Dashboard calendar for X number of times (according to the rule). Events with recurrence can be shared as a singular event or shared as an event inside a calendar. 

The event landing pages, calendar landing pages, embeddable calendars have also been updated to support the recurring rules. 

We've reworked our .ics file generator to use time zones instead of ZULU time. 

A .ics file is used by the calendar apps when users add an event to their calendar. Before we were using ZULU time to indicate when an event was beginning and ending. The time format works great and is a standard, however, some calendar clients didn't convert the time to the user's local time - resulting in the users being confused. 

With the time zone supported format, the start and end time is parsed as is, meaning if the event is set to begin at 9 am, 9 am is parsed directly along with the time zone for the event. That enables calendar apps to handle the time based on the time zone and show it in a better way to the end-users. 

It looks like the good folks over at Microsoft (over-the-night) have made some updates to their calendar services. The updates have resulted in the way we normally add events don't work anymore.

How we typically add events
When users click the "Outlook.com" or "Office 365" option in one of our "Add to Calendar" buttons, we normally redirect the users directly to the selected calendar service. The redirect contains a URL with different parameters containing all of the event information. This method is great and we like it. However, this method has currently been turned off and does not work. It might be a temporary error - or it might be a long-lasting thing. We don't know yet.

Our fix
As a result, we've switched our backup-setting on. Now all "event adds" will be processed using the Microsoft Calendar API. In order to add events in Outlook.com and Office 365 users initially need to grant AddEvent.com permission to add events to their calendar. This is a one-time grant and once it has been done future events will be added right away. 

In order to address any privacy concerns, we've added an article to inform users about AddEvent.com and the "Grant access" process.
https://www.addevent.com/privacy/outlook-calendar

Back in 2017, we launched CalendarX which offers embeddable calendars users can subscribe to. The website and tools offer a lot of functionality including: 

• Embeddable calendar.
• Users can subscribe to a calendar.
• You can see who has subscribed, block a user, download the subscriber's list.
• Custom templates allowing you to change everything in the calendar templates. 

We've added all of the above functionality to AddEvent, and updated the UX. 

We’ve added a new analytics summary page that is available for all accounts, regardless of subscription type.

While full analytics (with more detailed information broken down by individual calendars, events, and sharing methods) is still reserved for Small Business annual, Professional, and Enterprise subscriptions, the summary page displays basic account usage stats for the current month and all-time, so all customers will have a clearer picture of their account usage.

We now offer integrations for Salesforce, HubSpot, MailChimp and more!

As more of our customers started using RSVP functionality to collect information from their users, we wanted to give them the ability to automate the distribution of that information to other third-party software platforms they’re using.

Now when a user RSVP's to your event or subscribes to your calendar, you can automatically have that user's information synced with your CRMs and email campaign and marketing tools using one of our Zapier integrations.