Reviewed April 8th, 2021 by Michael Nilsson
We occasionally receive reports that customers have more downloads for their event than seems possible, or that an event has exceeded its usage limits when they haven't published it yet. If you've experienced this, there are two possible reasons.
The link checker issue should not affect you if you have a paid plan, since your download limit is 25,000 or more. If you have a Hobby plan and your usage limit has been exceeded, please consider upgrading your account to increase your plan usage limit and avoid this issue in the future. Otherwise, the count will automatically reset when a new calendar month begins.
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