Why Most SaaS Companies Miss the Retention Mark: Tactical Growth Lessons from 28.4k Companies
schedule
Thursday, October 14, 11:30am - 12:15pm (EDT)
south_america
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Theme: What's the secret to increasing retention & reducing churn?
Speaker: Patrick Campbell (CEO & Founder, Profitwell)
More details: We all know that generally “churn is bad”. But, beyond a few salvage emails and some dunning on failed payments, most companies fail to find a cohesive strategy. That fact is hugely costing them, both in revenue and missed growth potential. In this workshop, Patrick will be breaking down data from 28.4k companies to pinpoint the best retention strategy. You’ll walk away armed with:
- A better understanding of voluntary and involuntary churn
- Quick hit changes to immediately implement with your team to boost revenue
- An awareness of the common drivers of customer churn & how to avoid them
location_on
https://app.hopin.com/events/saastock-emea-online-2021/sessions/13ef7057-c686-4a8d-8377-800da47f4af2