Add to Calendar 2018/04/04 12:00:002018/04/04 13:00:00America/New_YorkSpotlight Series - Carol AzabSpotlight Series with Carol Azab - Do customers’ accents impact service employee recovery behavior?LBC 213falseMM/DD/YYYYOPAQUEafcLTHVZXzDMFiAHqmCj35486