[Your registration] Event - Innovating Customer Experience with Agentic AI – Insights from Three Ireland, Qualtrics & EY

We are excited to welcome you to an exclusive joint event hosted by Qualtrics and the CCMA in Dublin on September 24th. This unique gathering will explore the evolving landscape of Customer Experience (CX) as we move into the era of Agentic AI, with a strong focus on AI innovation and organisational readiness.

Event Details:
📅 Date: September 24, 2025
📍 Location: Qualtrics, Costello House, One Clarendon Row, Dublin 2, D02 TA43
⏰ Time: 9.30am - 12.30pm

Hear From 

• Three Ireland Get a lens into how Three Ireland have approached improving their CX operating model by building a strategic roadmap for a seamless, personalised omnichannel listening approach all while linking it back to real commercial business impact.  

• Hear customer stories directly from Brad Anderson, Qualtrics President of Product, Engineering & UX on how AI-powered personalisation is transforming CX and revolutionising the Contact Centre.

• Align tech & organisational maturity with Discover how EY Studio helps AI strategists design and implement a human-centred approach to customer engagement, using AI to improve both CX & Ex within your contact centre and beyond. 

Why Attend?

This event is designed for senior executives who want to leverage technology, particularly AI, to strategically transform their business, drive commercial growth, and improve operational efficiency. It's not a technical deep dive, but a forum for senior leaders to understand and implement a unified strategy. With a focus on the contact centre you will hear about practical, actionable insights on how to transform your customer experience (CX) and drive measurable commercial growth leveraging modern technology.