RAG TV S3E5: Successful Root Cause Analysis
schedule
Wednesday, February 3, 8:00am - 9:00am (EST)
south_america expand_more Time shown in-04:00 America, New York
- (GMT-11:00)Pacific, Midway
- (GMT-11:00)Pacific, Niue
- (GMT-11:00)Pacific, Pago Pago
- (GMT-10:00)Pacific, Honolulu
- (GMT-10:00)Pacific, Rarotonga
- (GMT-10:00)Pacific, Tahiti
- (GMT-09:30)Pacific, Marquesas
- (GMT-09:00)America, Adak
- (GMT-09:00)Pacific, Gambier
- (GMT-08:00)America, Anchorage
- (GMT-08:00)America, Juneau
- (GMT-08:00)America, Metlakatla
- (GMT-08:00)America, Nome
- (GMT-08:00)America, Sitka
- (GMT-08:00)America, Yakutat
- (GMT-08:00)Pacific, Pitcairn
- (GMT-07:00)America, Creston
- (GMT-07:00)America, Dawson
- (GMT-07:00)America, Dawson Creek
- (GMT-07:00)America, Fort Nelson
- (GMT-07:00)America, Hermosillo
- (GMT-07:00)America, Los Angeles
- (GMT-07:00)America, Mazatlan
- (GMT-07:00)America, Phoenix
- (GMT-07:00)America, Tijuana
- (GMT-07:00)America, Vancouver
- (GMT-07:00)America, Whitehorse
- (GMT-06:00)America, Bahia Banderas
- (GMT-06:00)America, Belize
- (GMT-06:00)America, Boise
- (GMT-06:00)America, Cambridge Bay
- (GMT-06:00)America, Chihuahua
- (GMT-06:00)America, Ciudad Juarez
- (GMT-06:00)America, Costa Rica
- (GMT-06:00)America, Denver
- (GMT-06:00)America, Edmonton
- (GMT-06:00)America, El Salvador
- (GMT-06:00)America, Guatemala
- (GMT-06:00)America, Inuvik
- (GMT-06:00)America, Managua
- (GMT-06:00)America, Merida
- (GMT-06:00)America, Mexico City
- (GMT-06:00)America, Monterrey
- (GMT-06:00)America, Regina
- (GMT-06:00)America, Swift Current
- (GMT-06:00)America, Tegucigalpa
- (GMT-06:00)Pacific, Easter
- (GMT-06:00)Pacific, Galapagos
- (GMT-05:00)America, Atikokan
- (GMT-05:00)America, Bogota
- (GMT-05:00)America, Cancun
- (GMT-05:00)America, Cayman
- (GMT-05:00)America, Chicago
- (GMT-05:00)America, Eirunepe
- (GMT-05:00)America, Guayaquil
- (GMT-05:00)America, Indiana, Knox
- (GMT-05:00)America, Indiana, Tell City
- (GMT-05:00)America, Jamaica
- (GMT-05:00)America, Lima
- (GMT-05:00)America, Matamoros
- (GMT-05:00)America, Menominee
- (GMT-05:00)America, North Dakota, Beulah
- (GMT-05:00)America, North Dakota, Center
- (GMT-05:00)America, North Dakota, New Salem
- (GMT-05:00)America, Ojinaga
- (GMT-05:00)America, Panama
- (GMT-05:00)America, Rankin Inlet
- (GMT-05:00)America, Resolute
- (GMT-05:00)America, Rio Branco
- (GMT-05:00)America, Winnipeg
- (GMT-04:00)America, Anguilla
- (GMT-04:00)America, Antigua
- (GMT-04:00)America, Aruba
- (GMT-04:00)America, Barbados
- (GMT-04:00)America, Blanc-Sablon
- (GMT-04:00)America, Boa Vista
- (GMT-04:00)America, Campo Grande
- (GMT-04:00)America, Caracas
- (GMT-04:00)America, Cuiaba
- (GMT-04:00)America, Curacao
- (GMT-04:00)America, Detroit
- (GMT-04:00)America, Dominica
- (GMT-04:00)America, Grand Turk
- (GMT-04:00)America, Grenada
- (GMT-04:00)America, Guadeloupe
- (GMT-04:00)America, Guyana
- (GMT-04:00)America, Havana
- (GMT-04:00)America, Indiana, Indianapolis
- (GMT-04:00)America, Indiana, Marengo
- (GMT-04:00)America, Indiana, Petersburg
- (GMT-04:00)America, Indiana, Vevay
- (GMT-04:00)America, Indiana, Vincennes
- (GMT-04:00)America, Indiana, Winamac
- (GMT-04:00)America, Iqaluit
- (GMT-04:00)America, Kentucky, Louisville
- (GMT-04:00)America, Kentucky, Monticello
- (GMT-04:00)America, Kralendijk
- (GMT-04:00)America, La Paz
- (GMT-04:00)America, Lower Princes
- (GMT-04:00)America, Manaus
- (GMT-04:00)America, Marigot
- (GMT-04:00)America, Martinique
- (GMT-04:00)America, Montserrat
- (GMT-04:00)America, Nassau
- (GMT-04:00)America, New York
- (GMT-04:00)America, Port of Spain
- (GMT-04:00)America, Port-au-Prince
- (GMT-04:00)America, Porto Velho
- (GMT-04:00)America, Puerto Rico
- (GMT-04:00)America, Santiago
- (GMT-04:00)America, Santo Domingo
- (GMT-04:00)America, St Barthelemy
- (GMT-04:00)America, St Kitts
- (GMT-04:00)America, St Lucia
- (GMT-04:00)America, St Thomas
- (GMT-04:00)America, St Vincent
- (GMT-04:00)America, Toronto
- (GMT-04:00)America, Tortola
- (GMT-03:00)America, Araguaina
- (GMT-03:00)America, Argentina, Buenos Aires
- (GMT-03:00)America, Argentina, Catamarca
- (GMT-03:00)America, Argentina, Cordoba
- (GMT-03:00)America, Argentina, Jujuy
- (GMT-03:00)America, Argentina, La Rioja
- (GMT-03:00)America, Argentina, Mendoza
- (GMT-03:00)America, Argentina, Rio Gallegos
- (GMT-03:00)America, Argentina, Salta
- (GMT-03:00)America, Argentina, San Juan
- (GMT-03:00)America, Argentina, San Luis
- (GMT-03:00)America, Argentina, Tucuman
- (GMT-03:00)America, Argentina, Ushuaia
- (GMT-03:00)America, Asuncion
- (GMT-03:00)America, Bahia
- (GMT-03:00)America, Belem
- (GMT-03:00)America, Cayenne
- (GMT-03:00)America, Coyhaique
- (GMT-03:00)America, Fortaleza
- (GMT-03:00)America, Glace Bay
- (GMT-03:00)America, Goose Bay
- (GMT-03:00)America, Halifax
- (GMT-03:00)America, Maceio
- (GMT-03:00)America, Moncton
- (GMT-03:00)America, Montevideo
- (GMT-03:00)America, Paramaribo
- (GMT-03:00)America, Punta Arenas
- (GMT-03:00)America, Recife
- (GMT-03:00)America, Santarem
- (GMT-03:00)America, Sao Paulo
- (GMT-03:00)America, Thule
- (GMT-03:00)Antarctica, Palmer
- (GMT-03:00)Antarctica, Rothera
- (GMT-03:00)Atlantic, Bermuda
- (GMT-03:00)Atlantic, Stanley
- (GMT-02:30)America, St Johns
- (GMT-02:00)America, Miquelon
- (GMT-02:00)America, Noronha
- (GMT-02:00)Atlantic, South Georgia
- (GMT-01:00)America, Nuuk
- (GMT-01:00)America, Scoresbysund
- (GMT-01:00)Atlantic, Cape Verde
- (GMT+00:00)Africa, Abidjan
- (GMT+00:00)Africa, Accra
- (GMT+00:00)Africa, Bamako
- (GMT+00:00)Africa, Banjul
- (GMT+00:00)Africa, Bissau
- (GMT+00:00)Africa, Conakry
- (GMT+00:00)Africa, Dakar
- (GMT+00:00)Africa, Freetown
- (GMT+00:00)Africa, Lome
- (GMT+00:00)Africa, Monrovia
- (GMT+00:00)Africa, Nouakchott
- (GMT+00:00)Africa, Ouagadougou
- (GMT+00:00)Africa, Sao Tome
- (GMT+00:00)America, Danmarkshavn
- (GMT+00:00)Atlantic, Azores
- (GMT+00:00)Atlantic, Reykjavik
- (GMT+00:00)Atlantic, St Helena
- (GMT+00:00)UTC
- (GMT+01:00)Africa, Algiers
- (GMT+01:00)Africa, Bangui
- (GMT+01:00)Africa, Brazzaville
- (GMT+01:00)Africa, Casablanca
- (GMT+01:00)Africa, Douala
- (GMT+01:00)Africa, El Aaiun
- (GMT+01:00)Africa, Kinshasa
- (GMT+01:00)Africa, Lagos
- (GMT+01:00)Africa, Libreville
- (GMT+01:00)Africa, Luanda
- (GMT+01:00)Africa, Malabo
- (GMT+01:00)Africa, Ndjamena
- (GMT+01:00)Africa, Niamey
- (GMT+01:00)Africa, Porto-Novo
- (GMT+01:00)Africa, Tunis
- (GMT+01:00)Atlantic, Canary
- (GMT+01:00)Atlantic, Faroe
- (GMT+01:00)Atlantic, Madeira
- (GMT+01:00)Europe, Dublin
- (GMT+01:00)Europe, Guernsey
- (GMT+01:00)Europe, Isle of Man
- (GMT+01:00)Europe, Jersey
- (GMT+01:00)Europe, Lisbon
- (GMT+01:00)Europe, London
- (GMT+02:00)Africa, Blantyre
- (GMT+02:00)Africa, Bujumbura
- (GMT+02:00)Africa, Ceuta
- (GMT+02:00)Africa, Gaborone
- (GMT+02:00)Africa, Harare
- (GMT+02:00)Africa, Johannesburg
- (GMT+02:00)Africa, Juba
- (GMT+02:00)Africa, Khartoum
- (GMT+02:00)Africa, Kigali
- (GMT+02:00)Africa, Lubumbashi
- (GMT+02:00)Africa, Lusaka
- (GMT+02:00)Africa, Maputo
- (GMT+02:00)Africa, Maseru
- (GMT+02:00)Africa, Mbabane
- (GMT+02:00)Africa, Tripoli
- (GMT+02:00)Africa, Windhoek
- (GMT+02:00)Antarctica, Troll
- (GMT+02:00)Arctic, Longyearbyen
- (GMT+02:00)Europe, Amsterdam
- (GMT+02:00)Europe, Andorra
- (GMT+02:00)Europe, Belgrade
- (GMT+02:00)Europe, Berlin
- (GMT+02:00)Europe, Bratislava
- (GMT+02:00)Europe, Brussels
- (GMT+02:00)Europe, Budapest
- (GMT+02:00)Europe, Busingen
- (GMT+02:00)Europe, Copenhagen
- (GMT+02:00)Europe, Gibraltar
- (GMT+02:00)Europe, Kaliningrad
- (GMT+02:00)Europe, Ljubljana
- (GMT+02:00)Europe, Luxembourg
- (GMT+02:00)Europe, Madrid
- (GMT+02:00)Europe, Malta
- (GMT+02:00)Europe, Monaco
- (GMT+02:00)Europe, Oslo
- (GMT+02:00)Europe, Paris
- (GMT+02:00)Europe, Podgorica
- (GMT+02:00)Europe, Prague
- (GMT+02:00)Europe, Rome
- (GMT+02:00)Europe, San Marino
- (GMT+02:00)Europe, Sarajevo
- (GMT+02:00)Europe, Skopje
- (GMT+02:00)Europe, Stockholm
- (GMT+02:00)Europe, Tirane
- (GMT+02:00)Europe, Vaduz
- (GMT+02:00)Europe, Vatican
- (GMT+02:00)Europe, Vienna
- (GMT+02:00)Europe, Warsaw
- (GMT+02:00)Europe, Zagreb
- (GMT+02:00)Europe, Zurich
- (GMT+03:00)Africa, Addis Ababa
- (GMT+03:00)Africa, Asmara
- (GMT+03:00)Africa, Cairo
- (GMT+03:00)Africa, Dar es Salaam
- (GMT+03:00)Africa, Djibouti
- (GMT+03:00)Africa, Kampala
- (GMT+03:00)Africa, Mogadishu
- (GMT+03:00)Africa, Nairobi
- (GMT+03:00)Antarctica, Syowa
- (GMT+03:00)Asia, Aden
- (GMT+03:00)Asia, Amman
- (GMT+03:00)Asia, Baghdad
- (GMT+03:00)Asia, Bahrain
- (GMT+03:00)Asia, Beirut
- (GMT+03:00)Asia, Damascus
- (GMT+03:00)Asia, Famagusta
- (GMT+03:00)Asia, Gaza
- (GMT+03:00)Asia, Hebron
- (GMT+03:00)Asia, Jerusalem
- (GMT+03:00)Asia, Kuwait
- (GMT+03:00)Asia, Nicosia
- (GMT+03:00)Asia, Qatar
- (GMT+03:00)Asia, Riyadh
- (GMT+03:00)Europe, Athens
- (GMT+03:00)Europe, Bucharest
- (GMT+03:00)Europe, Chisinau
- (GMT+03:00)Europe, Helsinki
- (GMT+03:00)Europe, Istanbul
- (GMT+03:00)Europe, Kirov
- (GMT+03:00)Europe, Kyiv
- (GMT+03:00)Europe, Mariehamn
- (GMT+03:00)Europe, Minsk
- (GMT+03:00)Europe, Moscow
- (GMT+03:00)Europe, Riga
- (GMT+03:00)Europe, Simferopol
- (GMT+03:00)Europe, Sofia
- (GMT+03:00)Europe, Tallinn
- (GMT+03:00)Europe, Vilnius
- (GMT+03:00)Europe, Volgograd
- (GMT+03:00)Indian, Antananarivo
- (GMT+03:00)Indian, Comoro
- (GMT+03:00)Indian, Mayotte
- (GMT+03:30)Asia, Tehran
- (GMT+04:00)Asia, Baku
- (GMT+04:00)Asia, Dubai
- (GMT+04:00)Asia, Muscat
- (GMT+04:00)Asia, Tbilisi
- (GMT+04:00)Asia, Yerevan
- (GMT+04:00)Europe, Astrakhan
- (GMT+04:00)Europe, Samara
- (GMT+04:00)Europe, Saratov
- (GMT+04:00)Europe, Ulyanovsk
- (GMT+04:00)Indian, Mahe
- (GMT+04:00)Indian, Mauritius
- (GMT+04:00)Indian, Reunion
- (GMT+04:30)Asia, Kabul
- (GMT+05:00)Antarctica, Mawson
- (GMT+05:00)Antarctica, Vostok
- (GMT+05:00)Asia, Almaty
- (GMT+05:00)Asia, Aqtau
- (GMT+05:00)Asia, Aqtobe
- (GMT+05:00)Asia, Ashgabat
- (GMT+05:00)Asia, Atyrau
- (GMT+05:00)Asia, Dushanbe
- (GMT+05:00)Asia, Karachi
- (GMT+05:00)Asia, Oral
- (GMT+05:00)Asia, Qostanay
- (GMT+05:00)Asia, Qyzylorda
- (GMT+05:00)Asia, Samarkand
- (GMT+05:00)Asia, Tashkent
- (GMT+05:00)Asia, Yekaterinburg
- (GMT+05:00)Indian, Kerguelen
- (GMT+05:00)Indian, Maldives
- (GMT+05:30)Asia, Colombo
- (GMT+05:30)Asia, Kolkata
- (GMT+05:45)Asia, Kathmandu
- (GMT+06:00)Asia, Bishkek
- (GMT+06:00)Asia, Dhaka
- (GMT+06:00)Asia, Omsk
- (GMT+06:00)Asia, Thimphu
- (GMT+06:00)Asia, Urumqi
- (GMT+06:00)Indian, Chagos
- (GMT+06:30)Asia, Yangon
- (GMT+06:30)Indian, Cocos
- (GMT+07:00)Antarctica, Davis
- (GMT+07:00)Asia, Bangkok
- (GMT+07:00)Asia, Barnaul
- (GMT+07:00)Asia, Ho Chi Minh
- (GMT+07:00)Asia, Hovd
- (GMT+07:00)Asia, Jakarta
- (GMT+07:00)Asia, Krasnoyarsk
- (GMT+07:00)Asia, Novokuznetsk
- (GMT+07:00)Asia, Novosibirsk
- (GMT+07:00)Asia, Phnom Penh
- (GMT+07:00)Asia, Pontianak
- (GMT+07:00)Asia, Tomsk
- (GMT+07:00)Asia, Vientiane
- (GMT+07:00)Indian, Christmas
- (GMT+08:00)Antarctica, Casey
- (GMT+08:00)Asia, Brunei
- (GMT+08:00)Asia, Hong Kong
- (GMT+08:00)Asia, Irkutsk
- (GMT+08:00)Asia, Kuala Lumpur
- (GMT+08:00)Asia, Kuching
- (GMT+08:00)Asia, Macau
- (GMT+08:00)Asia, Makassar
- (GMT+08:00)Asia, Manila
- (GMT+08:00)Asia, Shanghai
- (GMT+08:00)Asia, Singapore
- (GMT+08:00)Asia, Taipei
- (GMT+08:00)Asia, Ulaanbaatar
- (GMT+08:00)Australia, Perth
- (GMT+08:45)Australia, Eucla
- (GMT+09:00)Asia, Chita
- (GMT+09:00)Asia, Dili
- (GMT+09:00)Asia, Jayapura
- (GMT+09:00)Asia, Khandyga
- (GMT+09:00)Asia, Pyongyang
- (GMT+09:00)Asia, Seoul
- (GMT+09:00)Asia, Tokyo
- (GMT+09:00)Asia, Yakutsk
- (GMT+09:00)Pacific, Palau
- (GMT+09:30)Australia, Adelaide
- (GMT+09:30)Australia, Broken Hill
- (GMT+09:30)Australia, Darwin
- (GMT+10:00)Antarctica, DumontDUrville
- (GMT+10:00)Antarctica, Macquarie
- (GMT+10:00)Asia, Ust-Nera
- (GMT+10:00)Asia, Vladivostok
- (GMT+10:00)Australia, Brisbane
- (GMT+10:00)Australia, Hobart
- (GMT+10:00)Australia, Lindeman
- (GMT+10:00)Australia, Melbourne
- (GMT+10:00)Australia, Sydney
- (GMT+10:00)Pacific, Chuuk
- (GMT+10:00)Pacific, Guam
- (GMT+10:00)Pacific, Port Moresby
- (GMT+10:00)Pacific, Saipan
- (GMT+10:30)Australia, Lord Howe
- (GMT+11:00)Asia, Magadan
- (GMT+11:00)Asia, Sakhalin
- (GMT+11:00)Asia, Srednekolymsk
- (GMT+11:00)Pacific, Bougainville
- (GMT+11:00)Pacific, Efate
- (GMT+11:00)Pacific, Guadalcanal
- (GMT+11:00)Pacific, Kosrae
- (GMT+11:00)Pacific, Norfolk
- (GMT+11:00)Pacific, Noumea
- (GMT+11:00)Pacific, Pohnpei
- (GMT+12:00)Antarctica, McMurdo
- (GMT+12:00)Asia, Anadyr
- (GMT+12:00)Asia, Kamchatka
- (GMT+12:00)Pacific, Auckland
- (GMT+12:00)Pacific, Fiji
- (GMT+12:00)Pacific, Funafuti
- (GMT+12:00)Pacific, Kwajalein
- (GMT+12:00)Pacific, Majuro
- (GMT+12:00)Pacific, Nauru
- (GMT+12:00)Pacific, Tarawa
- (GMT+12:00)Pacific, Wake
- (GMT+12:00)Pacific, Wallis
- (GMT+12:45)Pacific, Chatham
- (GMT+13:00)Pacific, Apia
- (GMT+13:00)Pacific, Fakaofo
- (GMT+13:00)Pacific, Kanton
- (GMT+13:00)Pacific, Tongatapu
- (GMT+14:00)Pacific, Kiritimati
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Bartek Bukowski, Governance and Insights Manager for the Business Assurance function in BT, joins regular presenters Eric Priezkalns and Lee Scargall to discuss the challenge of performing a thorough root cause analysis (RCA) and then ensuring issues do not recur.
There are plenty of methods that have been developed to pursue RCA, but what sounds good in theory is often difficult to deliver in practice. Bartek can talk at length about those methods, but it is also important to understand how to adapt them to real circumstances, and then to make a persuasive argument for change that can overcome the resistance that will be expressed by employees who would simply prefer to continue doing their job the same way as before.
location_on
https://riskandassurancegroup.org/rag-television/
person
Robert Chapman, committee@riskandassurancegroup.org