RAG TV S3E6: Why 5G Assurance Must Move Beyond SQL

Revenue assurance innovator Shahid Ishtiaq joins regular presenters Eric Priezkalns and Lee Scargall for an exploration of the data technology that underpins revenue assurance and how he is adapting it to address the different changes that comms providers now face.

Shahid will explain why 5G makes many traditional RA reconciliations redundant, forcing RA departments to evolve as a controls function within their business. He will also share his views on using robotic process automation (RPA) as an enabler that will permit assurance teams to obtain a deeper understanding of each customer so controls can take account of all the individual's interactions with the business. A key component of Shahid's strategy is to leverage NoSQL technology because of limitations in what can be accomplished with relational databases.