RAG TV S3E10: Real Telcos Measure Their Leakage Coverage

Jayaprakash Devaraj of Vodafone Qatar and Kerry Evans of BT walk through the RAG Leakage Coverage Study with expert guidance from its creator, Geoff Ibbett. They discuss the benefits of benchmarking leakage coverage and expanding the scope of the revenue assurance function, creating a step-by-step roadmap for the transition to a business assurance remit that adds even greater value to the business.