[MI LIVE ] Increase Customer Lifetime Value With Better Customer Support & Less Support Workload

Tuesday, April 27

Available for 24 hours from 00 h

Marketing research shows that customer experience is what matters most customer retention and lifetime value. But how can eCommerce businesses deliver exceptional customer experiences as more shoppers shift online with increased traffic and inquiries?
As artificial intelligence & machine learning continues to weave its way into eCommerce, brands who hop on this trend can reduce their response and resolution times to scale as they grow with great service.

In this talk, you’ll learn how:

Brands can create personalized experiences tailored to the shopper
Automate your support with macros and auto-responses. No more manual replies to Where is my order? Return requests, etc.
Prioritize tickets based on customer information.

Add to Calendar 2021/04/27 00:00:00 2021/04/27 14:55:00 Europe/Berlin [MI LIVE ] Increase Customer Lifetime Value With Better Customer Support & Less Support Workload Available for 24 hours from 00 h

Marketing research shows that customer experience is what matters most customer retention and lifetime value. But how can eCommerce businesses deliver exceptional customer experiences as more shoppers shift online with increased traffic and inquiries?
As artificial intelligence & machine learning continues to weave its way into eCommerce, brands who hop on this trend can reduce their response and resolution times to scale as they grow with great service.

In this talk, you’ll learn how:

Brands can create personalized experiences tailored to the shopper
Automate your support with macros and auto-responses. No more manual replies to Where is my order? Return requests, etc.
Prioritize tickets based on customer information.
https://merchantinspirationlive.com/courses/increase-customer-lifetime-value-with-better-customer-support-less-support-workload/ true MM/DD/YYYY 1440 OPAQUE aweTRrjXbzLAhZcXEmnG114928

Tuesday, April 27

https://merchantinspirationlive.com/courses/increase-customer-lifetime-value-with-better-customer-support-less-support-workload/

Merchant Inspiration Live, info@merchantinspiration.com