Tuesday, June 21, 2:00am - 3:45am (EDT)
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Data today lacks representation and diversity. Traditional data sets and methods we’ve come to rely upon only reveal part of the equation. For the full picture, we must bring in inclusive and better representative data of the people we are trying to reach and engage at a deeper level. Do we know their accessibility needs? Do we understand their values or what makes them loyal to one brand over another? Who are we excluding by not having more diverse data?
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