Reshaping the Shopping Experience for the Coming Decade

Monday, April 6, 12:00pm - 1:00pm (EDT)

Time shown in-04:00 America, New York

Please use the link below to access the webcast up to 15 minutes before the start time:
https://event.on24.com/wcc/r/2201617/F00CD214E1446534B9CB76C65A425CDB

With every new year comes a list of emerging and maturing tech designed to improve the customer experience. But at the dawn of a new decade, retailers and brands are especially charged up with new ideas. But where to start?

Oracle NetSuite is conducting a consequential study of shopper expectations and retailer planning, surveying 2,000 consumers and 400 retailer execs. Join Art Wittman and Chris Benner as they discuss the high-level findings and make recommendations for retail businesses over the next decade.

Learn how consumers and brands responded to questions about:
Expectations for satisfying online and in-store shopping experiences;
The influence of online reviews and social media vs. in-store associates;
The real reasons consumers now go to stores;
To what extent consumers trust technology;
Consumers' direct relationships with brands vs. retailer intermediaries.

Add to Calendar 2020/04/06 12:00:00 2020/04/06 13:00:00 America/New_York Reshaping the Shopping Experience for the Coming Decade Please use the link below to access the webcast up to 15 minutes before the start time:
https://event.on24.com/wcc/r/2201617/F00CD214E1446534B9CB76C65A425CDB

With every new year comes a list of emerging and maturing tech designed to improve the customer experience. But at the dawn of a new decade, retailers and brands are especially charged up with new ideas. But where to start?

Oracle NetSuite is conducting a consequential study of shopper expectations and retailer planning, surveying 2,000 consumers and 400 retailer execs. Join Art Wittman and Chris Benner as they discuss the high-level findings and make recommendations for retail businesses over the next decade.

Learn how consumers and brands responded to questions about:
Expectations for satisfying online and in-store shopping experiences;
The influence of online reviews and social media vs. in-store associates;
The real reasons consumers now go to stores;
To what extent consumers trust technology;
Consumers' direct relationships with brands vs. retailer intermediaries. https://event.on24.com/wcc/r/2201617/F00CD214E1446534B9CB76C65A425CDB false MM/DD/YYYY 15 OPAQUE aCvRlUAkOzmkUWYKZmUj30117

https://event.on24.com/wcc/r/2201617/F00CD214E1446534B9CB76C65A425CDB

Retail TouchPoints, rtpdigitalevents@retailtouchpoints.com

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