Workshop – How to Build an IVR with Stuart Silverstein

Friday, August 21, 10:30am - 11:30am (PDT)

IVR systems have helped pioneer voice assistances and conversation design for decades. In this workshop, we sit down with Stuart Silverstein – the Director of Service Design at AIG to talk about his experience in conversation design, how he thinks about bot and voice experiences, and how it ties into the future of IVR system design.

Add to Calendar 2020/08/21 10:30:00 2020/08/21 11:30:00 America/Los_Angeles Workshop – How to Build an IVR with Stuart Silverstein IVR systems have helped pioneer voice assistances and conversation design for decades. In this workshop, we sit down with Stuart Silverstein – the Director of Service Design at AIG to talk about his experience in conversation design, how he thinks about bot and voice experiences, and how it ties into the future of IVR system design. https://us02web.zoom.us/j/89034651731 false MM/DD/YYYY 60 OPAQUE aOMwvKhplzLriObvQmhO83941

Friday, August 21, 10:30am - 11:30am (PDT)

https://us02web.zoom.us/j/89034651731

Emily Lonetto, emily@voiceflow.com