BEGIN:VCALENDAR
PRODID:-//AddEvent Inc//AddEvent.com v1.7//EN
VERSION:2.0
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:STANDARD
DTSTART:20261101T010000
RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DESCRIPTION:Please use the link below to access the webcast up to 15 minutes before the start time: \n\nhttps://event.on24.com/wcc/r/2201630/AAFD2EF722944C80B499B58E92F02976\n\nDigital marketplaces have reinvented retail\, driving new consumer expectations that demand relentless innovation. To remain competitive\, retailers must make smart\, customer-centric updates to their technology systems\, and many are turning to Intelligent Virtual Agents (IVAs) to future-proof their brands.\n\nJoin this webinar to see how retailers like Pizza Hut and Stein Mart have deployed IVAs to: \n\n1. Drive customers to storefronts with natural language call steering\;\n\n2. Optimize clienteling by helping customers book appointments\;\n\n3. Reduce costs by automating more conversations and processes\;\n\n4. Leverage physical stores for a competitive advantage\; and\n\n5. More easily manage phone systems and IVRs across hundreds of retail outlets.
X-ALT-DESC;FMTTYPE=text/html:Please use the link below to access the webcast up to 15 minutes before the start time: <br />https://event.on24.com/wcc/r/2201630/AAFD2EF722944C80B499B58E92F02976<br><br>Digital marketplaces have reinvented retail, driving new consumer expectations that demand relentless innovation. To remain competitive, retailers must make smart, customer-centric updates to their technology systems, and many are turning to Intelligent Virtual Agents (IVAs) to future-proof their brands.<br><br>Join this webinar to see how retailers like Pizza Hut and Stein Mart have deployed IVAs to: <br />1.Drive customers to storefronts with natural language call steering;<br />2.Optimize clienteling by helping customers book appointments;<br />3.Reduce costs by automating more conversations and processes;<br />4.Leverage physical stores for a competitive advantage; and<br />5.More easily manage phone systems and IVRs across hundreds of retail outlets.
UID:1780581142addeventcom
SUMMARY:Using Intelligent Virtual Agents to Solve Customer Support Challenges
DTSTART;TZID=America/New_York:20200406T140000
DTEND;TZID=America/New_York:20200406T150000
DTSTAMP:20260604T135222Z
TRANSP:OPAQUE
STATUS:CONFIRMED
SEQUENCE:0
LOCATION:https://event.on24.com/wcc/r/2201630/AAFD2EF722944C80B499B58E92F02976
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR