In-person lunch: Customer‑focused working. What needs to change?

Thursday, September 17, 6:30am - 9:30am (EDT)

Time shown in-04:00 America, New York

About this event

Life science organisations are investing heavily in customer-focused ways of working, but many aren’t seeing the performance uplift they expected.

In this peer-to-peer lunch hosted by Rubica, we’ll explore why that gap exists and what it actually takes to make these ways of working stick in practice.

What you'll walk away with

This is a small, invite-only lunch with a carefully selected group of senior life sciences leaders - designed to enable an open, high-quality conversation.
You’ll have the opportunity to:

compare experiences with peers facing the same challenge of embedding customer-focused ways of working
explore why progress often stalls, despite strong intent and investment
take away practical ideas you can apply to move things forward in your own organisation

Please fill out the information below to register for the event.

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Add to Calendar 2026/09/17 11:30:00 2026/09/17 14:30:00 Europe/London In-person lunch: Customer‑focused working. What needs to change? About this event

Life science organisations are investing heavily in customer-focused ways of working, but many aren’t seeing the performance uplift they expected.

In this peer-to-peer lunch hosted by Rubica, we’ll explore why that gap exists and what it actually takes to make these ways of working stick in practice.

What you'll walk away with

This is a small, invite-only lunch with a carefully selected group of senior life sciences leaders - designed to enable an open, high-quality conversation.
You’ll have the opportunity to:

compare experiences with peers facing the same challenge of embedding customer-focused ways of working
explore why progress often stalls, despite strong intent and investment
take away practical ideas you can apply to move things forward in your own organisation

Shoreditch Treehouse, 34 Charlotte Rd London, EC2A 3PB false MM/DD/YYYY 1440 OPAQUE cid_4b1f4135bf5a4de880ca49919633e840

Confirmed.

We've sent a confirmation email to your email address. Be sure to check your junk folder in case you haven't received the confirmation.

compare experiences with peers facing the same challenge of embedding customer-focused ways of working
explore why progress often stalls, despite strong intent and investment
take away practical ideas you can apply to move things forward in your own organisation

Shoreditch Treehouse, 34 Charlotte Rd London, EC2A 3PB false MM/DD/YYYY 1440 OPAQUE cid_4b1f4135bf5a4de880ca49919633e840

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Shoreditch Treehouse, 34 Charlotte Rd London, EC2A 3PB

Sophie, sophie.brooks@rubica.co.uk

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