Lululemon Experience Day

Join us for a half-day of specially-curated content on how to advance the art and science of Experience Management at Lululemon. From Product, to Customer, Employee and Brand, our agenda is designed with input from the Lululemon Whitespace and Technical Services teams. You will hear how several departments at Lululemon are currently leveraging the Qualtrics platform to deliver data-driven insights for decision making. In addition, you will hear from Industry-leading XM scientists and enjoy a dynamic workshop to discuss how you can push the boundaries of Experience Management in your own area of responsibility.

Zoom Link: https://qualtrics.zoom.us/j/7326824712

11:00 – 11:10 | Welcome and Qualtrics Overview

11:10 – 11:40 | Lululemon Team Presentations

11:40 – 12:20 | XM Across the Enterprise: How to Gain Alignment & Standardize

12:20 – 12:50 | Customer Presentation – TBD

12:50 – 1:00 | Break

1:00 – 1:40 | Workshop Sessions – Teams will break up into different tracks and will work through current challenges led by a Qualtrics expert. Breakout topics include Customer and Brand Experience, Product Experience, and Employee Experience

1:40 – 2:10 | Regroup and share insights

2:10 – 2:15 | Final Thoughts