Wednesday, October 28, 1:00pm - 2:00pm (EDT)
Link:
Time zone
am/pm
24h
Suggestions
Your search did not return any results
AI makes you faster. Experience makes you worth choosing.
The conditions that shaped the modern organization are changing. AI is making organizations faster and more capable — but it's also making functional excellence easier for competitors to match. The resulting experience is what decides whether customers choose you, and keep coming back.
When what you deliver falls short of expectations, customers are less likely to spend again, putting 5.1% of sales at risk. Closing that gap brings opportunity too: the kind of trust that drives loyalty and lifetime value — a relationship competitors can't copy.
Join Qualtrics’ Isabelle Zdatny, head of thought leadership at Qualtrics, and Ken Coleman, SVP of Marketing at Qualtrics, for a live discussion about why experience is becoming the defining differentiator — and, as a result, a business-wide responsibility. We’ll bring the findings from our new report, “Experience is the future of business,” to life.
You’ll learn:
The 4 shifts changing how organizations operate through 2030
Why trust becomes more valuable as AI makes capabilities easier to copy
Why closing the Experience Gap can’t be owned by one team, but the C-suite
3 moves leaders can make now — without added headcount or reorganizing
AI makes you faster. Experience makes you worth choosing.
The conditions that shaped the modern organization are changing. AI is making organizations faster and more capable — but it's also making functional excellence easier for competitors to match. The resulting experience is what decides whether customers choose you, and keep coming back.
When what you deliver falls short of expectations, customers are less likely to spend again, putting 5.1% of sales at risk. Closing that gap brings opportunity too: the kind of trust that drives loyalty and lifetime value — a relationship competitors can't copy.
Join Qualtrics’ Isabelle Zdatny, head of thought leadership at Qualtrics, and Ken Coleman, SVP of Marketing at Qualtrics, for a live discussion about why experience is becoming the defining differentiator — and, as a result, a business-wide responsibility. We’ll bring the findings from our new report, “Experience is the future of business,” to life.
You’ll learn:
The 4 shifts changing how organizations operate through 2030
Why trust becomes more valuable as AI makes capabilities easier to copy
Why closing the Experience Gap can’t be owned by one team, but the...
---
Event details:
https://www.addevent.com/event/t10t43v1dgkj
https://event.on24.com/wcc/r/5509197/F9BD13E605FEEABDD430E010EB2B5B46
The Qualtrics Team
success@qualtrics-marketing.com
false
30
https://event.on24.com/wcc/r/5509197/F9BD13E605FEEABDD430E010EB2B5B46
The Qualtrics Team, success@qualtrics-marketing.com