OOPS 9 — Incident Business Communication

Thursday, July 11, 1:00pm - 4:00pm (EDT)

Time shown in-04:00 America, New York

We will be managing the RSVP's via the OOPS website. Please register for this event via the website below:
Register for OOPS 9 here

We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 11th of July!

We will be hosted by Trainline at their office near Chancery Lane tube station, and there will be plenty of food and refreshments throughout the night.

AGENDA:

18:00 — Arrivals, networking and food
18:50 — Introductions from OOPS organiser (Jack Moore)
19:00 — Dan Cook (Reliability & Operations Manager) & Jamie Buchanan (Senior Site Reliability Engineer from Trainline)

Dan and Jamie will be discussing what incidents look like at Trainline, the process and tooling with which these are incidents are handled and what incident data is captured. They’ll also dig into some analysis of this data to identify whether there is any seasonality to Trainline’s incidents, what impact growth can have on incidents and discuss areas to focus on to improve overall Reliability.

19:30 — Panel Session — Incident Business communication:What does effective incident communication to the rest of the business and senior management look like?

Marilyn Kruger - IG Group (Compère) — Marilyn is an experienced ITIL-certified Delivery Manager, responding to major incidents for IG Group, a global FinTech.
Patrick Hyland - Domino's Pizza — Patrick is the Head of Engineering at Domino's Pizza UK, overseeing six capability leads: Front End, Back End, UI, DevOps and SRE, Performance Services, and Data Services.
Sankalp Bartariya - Trainline — Sankalp is a Platform Reliability Engineer at Trainline. Trainline is a British digital rail and coach technology platform operating across Europe.
Natalie Godec - Zencore — Natalie is a Systems/DevOps/Platform/Cloud engineer with a passion. Resident GCP expert. She is a Cloud Architect for Zencore which is a Google Cloud consulting company.

20:30pm — Networking, food and drinks

Please fill out the information below to register for the event.

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Add to Calendar 2024/07/11 18:00:00 2024/07/11 21:00:00 Europe/London OOPS 9 — Incident Business Communication We will be managing the RSVP's via the OOPS website. Please register for this event via the website below:
Register for OOPS 9 here

We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 11th of July!

We will be hosted by Trainline at their office near Chancery Lane tube station, and there will be plenty of food and refreshments throughout the night.

AGENDA:

18:00 — Arrivals, networking and food
18:50 — Introductions from OOPS organiser (Jack Moore)
19:00 — Dan Cook (Reliability & Operations Manager) & Jamie Buchanan (Senior Site Reliability Engineer from Trainline)

Dan and Jamie will be discussing what incidents look like at Trainline, the process and tooling with which these are incidents are handled and what incident data is captured. They’ll also dig into some analysis of this data to identify whether there is any seasonality to Trainline’s incidents, what impact growth can have on incidents and discuss areas to focus on to improve overall Reliability.

19:30 — Panel Session — Incident Business communication:What does effective incident communication to the rest of the business and senior management look like?

---
Event details:
https://www.addevent.com/event/pz22247812

Trainline office false MM/DD/YYYY OPAQUE aWCJgOZUbzptmcOJCmQx239021

You're interested in "OOPS 9 — Incident Business Communication".

We've sent a confirmation email to your email address. Be sure to check your junk folder in case you haven't received the confirmation.

Add to Calendar 2024/07/11 18:00:00 2024/07/11 21:00:00 Europe/London OOPS 9 — Incident Business Communication We will be managing the RSVP's via the OOPS website. Please register for this event via the website below:
Register for OOPS 9 here

We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 11th of July!

We will be hosted by Trainline at their office near Chancery Lane tube station, and there will be plenty of food and refreshments throughout the night.

AGENDA:

18:00 — Arrivals, networking and food
18:50 — Introductions from OOPS organiser (Jack Moore)
19:00 — Dan Cook (Reliability & Operations Manager) & Jamie Buchanan (Senior Site Reliability Engineer from Trainline)

Dan and Jamie will be discussing what incidents look like at Trainline, the process and tooling with which these are incidents are handled and what incident data is captured. They’ll also dig into some analysis of this data to identify whether there is any seasonality to Trainline’s incidents, what impact growth can have on incidents and discuss areas to focus on to improve overall Reliability.

19:30 — Panel Session — Incident Business communication:What does effective incident communication to the rest of the business and senior management look like?

---
Event details:
https://www.addevent.com/event/pz22247812

Trainline office false MM/DD/YYYY OPAQUE aWCJgOZUbzptmcOJCmQx239021

Thank you!

Your changes have been saved. Thanks for keeping us updated.

Trainline office

Jack Moore, jack.moore@uptimelabs.io

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