Thursday, July 11, 12:00pm - 3:00pm (CDT)
We will be managing the RSVP's via the OOPS website. Please register for this event via the website below:
Register for OOPS 9 here
We are very much looking forward to welcoming you to the OOPS Meetup - The London Outage Ops & Incident Response Group. The next OOPS is confirmed for the 11th of July!
We will be hosted by Trainline at their office near Chancery Lane tube station, and there will be plenty of food and refreshments throughout the night.
AGENDA:
18:00 — Arrivals, networking and food
18:50 — Introductions from OOPS organiser (Jack Moore)
19:00 — Dan Cook (Reliability & Operations Manager) & Jamie Buchanan (Senior Site Reliability Engineer from Trainline)
Dan and Jamie will be discussing what incidents look like at Trainline, the process and tooling with which these are incidents are handled and what incident data is captured. They’ll also dig into some analysis of this data to identify whether there is any seasonality to Trainline’s incidents, what impact growth can have on incidents and discuss areas to focus on to improve overall Reliability.
19:30 — Panel Session — Incident Business communication:What does effective incident communication to the rest of the business and senior management look like?
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Trainline office
Jack Moore, jack.moore@uptimelabs.io