Join Qualtrics CX + EX experts Dr. Elizabeth ErkenBrack and Dr. Leo Brajkovich to discover how your experience management programs can deliver a competitive advantage that delights customers and inspires employees.
You’ll learn how to:
- Address common challenges and blind spots in your CX + EX programs
- Recognize the latest trends in CX + EX and identify the next steps for quick wins
- How your CX + EX programs work best together
Bring your experiences, questions, and best practices to share. You’ll be joined by other CX + EX leaders for a conversation about what customers are demanding in exchange for their share of wallet and what employees are for loyalty.
AGENDA 3:00 pm CT
Doors open and check-in begins
3:15 pm CT
CX trends overview and discussion, led by Elizabeth ErkenBrack
EX trends overview and discussion, led by Leo Brajkovich
4:45 - 6:00 pm CT
Wine tasting and networking in the speakeasy