From Friction to Flow: Using AI to Transform Parking Appeals and Customer Responses

Tuesday, June 2, 6:00am - 7:00am (EDT)

Time shown in-04:00 America, New York

Parking teams are under increasing pressure to manage growing volumes of appeals, enquiries and customer communications, all while maintaining response quality, consistency and public confidence.
This webinar will explore how AI-powered tools can help transform the appeals and responses process, reducing manual workloads and creating a faster, more streamlined experience for both parking teams and motorists.
Join Unity5 as they showcase how their Motorist AI Assistant and Intelligent Responses Module work together to support intelligent case handling, automate repetitive tasks and improve operational efficiency without losing the human touch.
The session will examine:

The challenges of managing high volumes of unstructured appeals data
How AI can support faster and more consistent responses
Improving customer experience while reducing administrative burden
Creating more efficient end-to-end appeals workflows
Practical considerations for introducing AI into parking operations

Featuring:

Hannah Fuller, Director, Commercial Strategy and Partnerships, Unity5
Jimmy Hampton, Product Manager, Unity5

Add to Calendar 2026/06/02 11:00:00 2026/06/02 12:00:00 Europe/London From Friction to Flow: Using AI to Transform Parking Appeals and Customer Responses Parking teams are under increasing pressure to manage growing volumes of appeals, enquiries and customer communications, all while maintaining response quality, consistency and public confidence.
This webinar will explore how AI-powered tools can help transform the appeals and responses process, reducing manual workloads and creating a faster, more streamlined experience for both parking teams and motorists.
Join Unity5 as they showcase how their Motorist AI Assistant and Intelligent Responses Module work together to support intelligent case handling, automate repetitive tasks and improve operational efficiency without losing the human touch.
The session will examine:

The challenges of managing high volumes of unstructured appeals data
How AI can support faster and more consistent responses
Improving customer experience while reducing administrative burden
Creating more efficient end-to-end appeals workflows
Practical considerations for introducing AI into parking operations

Featuring:

Hannah Fuller, Director, Commercial Strategy and Partnerships, Unity5
Jimmy Hampton, Product Manager, Unity5

Register here: https://us06web.zoom.us/webinar/register/WN_myn3M3UMRuC7KbftIFx0sg Webinar false MM/DD/YYYY 30 OPAQUE aEXhTQbckzQGweHSxmNj154761

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