FedEx Experience Day

Join us for 90 minutes of specially curated content to learn more about Qualtrics’ suite of Customer Experience (CX) tools. You’ll learn how FedEx Services is currently leverating the platform to drive data-driver insights for decision making. Additionally, we will review recommendations from FedEx’s very own Qualtrics CX Solution Strategist on how the organization can better leverage Qualtrics to evolve and expand it’s CX programs.

You're Invited

Qualtrics' vision of Experience Management supports FedEx’s customer obsession and CX initiatives. Join FedEx’s very own Amy Alfieri (Research & Insights Manager) and Andy Erickson (Marketing Specialist Advisor) as they showcase how their teams leverage the Qualtrics Customer Experience solutions.

Then, Ben Lawder (Senior Manager of CX Solution Strategy, Qualtrics) and Dan Kessler (Sales Engineer, Qualtrics) will provide examples and a live demo of new CX use cases, how other organizations have achieved ROI, and discuss areas of opportunity within FedEx to enhance customer experiences.
This event is a unique opportunity to hear from your peers already utilizing Qualtrics. You'll learn how Qualtrics can help FedEx to:

- Continuously optimize your customer experience while proving ROI
- Enable your employees to deliver exceptional customer experiences
- Build the necessary technical infrastructure to advance your experience management program

We can't wait to show you everything that we have been working on!