Ask the experts: Customer product journey

Monday, December 7, 12:30pm - 1:00pm (EST)

Note: This event is being displayed with the local times in the 'America/New_York' timezone. When you save this event, it will be shown in the timezone of your calendar.

Typically when folx talk about mapping a customer’s journey, it's from a marketing perspective — which channels brought a customer into the funnel, and how did they end up converting? At TULA Skincare, the team aren't just mapping customer journeys from a marketing perspective, but also a product perspective — how do customers progress from basic products to more advanced ones?

In this session, join members of the Fishtown Analytics Team as they talk through how they appraoched this exercise while working with the TULA team.


Join in the chat in the #coalesce-customer-product-journey channel. If you're not yet a member of dbt slack, sign up here.

Add to Calendar 2020/12/07 12:30:00 2020/12/07 13:00:00 America/New_York Ask the experts: Customer product journey Note: This event is being displayed with the local times in the 'America/New_York' timezone. When you save this event, it will be shown in the timezone of your calendar.

Typically when folx talk about mapping a customer’s journey, it's from a marketing perspective — which channels brought a customer into the funnel, and how did they end up converting? At TULA Skincare, the team aren't just mapping customer journeys from a marketing perspective, but also a product perspective — how do customers progress from basic products to more advanced ones?

In this session, join members of the Fishtown Analytics Team as they talk through how they appraoched this exercise while working with the TULA team.


Join in the chat in the #coalesce-customer-product-journey channel. If you're not yet a member of dbt slack, sign up here.

https://www.crowdcast.io/e/coalesce2020/2 false MM/DD/YYYY OPAQUE avsghYRcFzLmpEOJAmCT101346

Monday, December 7, 12:30pm - 1:00pm (EST)

https://www.crowdcast.io/e/coalesce2020/2