XM Live Milan

Discover the power and ROI of being a human-centric business

Get the inside story on how the world’s most profitable and beloved brands are focusing on one thing: being more human. In 2023, experience management is touching down in Italy once again - and we’re going bigger than ever. Expect global brands, industry leaders and the latest thought leadership, plus the chance to connect with other experience pioneers in the region.

Join over 100 experience leaders from across the region in one of Milan’s most beautiful settings. There’ll be sessions to inspire you; to help you ignite your customer and employee experiences programs; and to show how you implement your plans successfully. 

• Hear from some of Europe's biggest brands on how they’re doubling down on experience management to achieve business objectives
• Discover how (and why) businesses need to act more human in the face of intense global challenges
• See the latest tech innovations helping brands deliver personalised employee and customer experience, at scale
• Learn about what’s driving better frontline experiences with data from our latest groundbreaking study
• Connect with peers facing the same challenges as you and coming up with truly innovative solutions
• Explore the Qualtrics ecosystem and hear how our partners are implementing world-leading XM programs