Power up your CX Programs

Wednesday, February 24, 12:00pm - 1:30pm (EST)

Time shown in-04:00 America, New York

It's no surprise that the pandemic has disrupted the way companies interact with their customers. Teams are exploring new ways to ensure a positive customer experience amidst all the changes the world is going through. How can you improve the customer journey across every touchpoint?

Join us for a live 90-minute workshop led by Luke Williams featuring a panel discussion with leaders from Enbridge and Hydro One. This event will provide tangible actions you can take to build a centre of excellence and drive a customer-centric culture within your organization. Come and network with your industry peers and build a community of CX professionals in Canada.

Agenda:
Welcome + Introductions
Maturity, Culture, Centre of Excellence
Panel Discussion
Final Thoughts

Zoom Link // https://qualtrics.zoom.us/j/7326824712

Add to Calendar 2021/02/24 12:00:00 2021/02/24 13:30:00 America/New_York Power up your CX Programs It's no surprise that the pandemic has disrupted the way companies interact with their customers. Teams are exploring new ways to ensure a positive customer experience amidst all the changes the world is going through. How can you improve the customer journey across every touchpoint?

Join us for a live 90-minute workshop led by Luke Williams featuring a panel discussion with leaders from Enbridge and Hydro One. This event will provide tangible actions you can take to build a centre of excellence and drive a customer-centric culture within your organization. Come and network with your industry peers and build a community of CX professionals in Canada.

Agenda:
Welcome + Introductions
Maturity, Culture, Centre of Excellence
Panel Discussion
Final Thoughts

Zoom Link // https://qualtrics.zoom.us/j/7326824712 https://qualtrics.zoom.us/j/7326824712 false MM/DD/YYYY 60 OPAQUE aafiBVKNczcJEUNkLmkN34551

https://qualtrics.zoom.us/j/7326824712

Qualtrics Team, success@qualtrics.com

Link: