BEGIN:VCALENDAR
PRODID:-//AddEvent Inc//AddEvent.com v1.7//EN
VERSION:2.0
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:STANDARD
DTSTART:20261101T010000
RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DESCRIPTION:De-Escalating Difficult Patient Conversations \nWithout Losing Authority or Control\n\nWhen patient emotions rise\, your team should not feel powerless\, defensive\, or unsupported.\n\nIn this live 60-minute masterclass\, you’ll learn how to reduce tension\, protect dignity\, and confidently set boundaries\, without escalating conflict or compromising professionalism.\n\nPresented by: Tania Chevalier\, CMPE\nPrincipal Consultant\, TurnKeyMD\nwww.turnkeymd.com
X-ALT-DESC;FMTTYPE=text/html:<strong>De-Escalating Difficult Patient Conversations </strong><br /><strong>Without Losing Authority or Control</strong><br><br>When patient emotions rise, your team should not feel powerless, defensive, or unsupported.<br><br>In this live 60-minute masterclass, you’ll learn how to reduce tension, protect dignity, and confidently set boundaries, without escalating conflict or compromising professionalism.<br><br>Presented by: Tania Chevalier, CMPE<br />Principal Consultant, TurnKeyMD<br />www.turnkeymd.com
UID:1776486111addeventcom
SUMMARY:De-Escalating Difficult Patient Conversations
DTSTART;TZID=America/Chicago:20260324T120000
DTEND;TZID=America/Chicago:20260324T130000
DTSTAMP:20260418T042151Z
TRANSP:OPAQUE
STATUS:CONFIRMED
SEQUENCE:0
LOCATION:https://us02web.zoom.us/j/88518217716?pwd=8cJavPpli3abalzIY46Yrja3OssRzI.1
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT30M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR