Wednesday, May 8, 9:00am - 9:45am (EDT)
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Debbie will read and open a discussion on her article asking if CX and UX practitioners are empowered to create and deliver value. https://medium.com/r-before-d/are-cx-ux-researchers-and-designers-delivering-value-e1502bae9cba We often hear that UX doesn't deliver value, and maybe that's a reason to lay them off. But are they blocked from creating or delivering value? Let's discuss it!
As a companion article, we'll also be reading https://rbefored.com/ux-stop-believing-the-gaslighters-e4e13c53def9, Debbie's article discussing how CX and UX have been gaslit into believing we cause our own problems. We believe the gaslighting, and then we truly do add to the problems we have, which others caused while blaming us.
This webinar will be recorded and made available within hours to our Patreon members at any paid level. https://patreon.com/cxcc Two weeks later, it’ll be available to the public on our YouTube channel. https://youtube.com/@cx-cc
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Debbie Levitt, deb@deltacx.com