HR & PEOPLE MASTERMIND: How Do You Manage Change in a Growing Agency?

Thursday, April 9, 4:30am - 5:30am (EDT)

Time shown in-05:00 America, New York

“There's been a lot of change happening recently,” says Zoë Ogden, head of people at Impression. “Not because things are bad; it’s just the evolution of the agency.” For Impression, that evolution has meant a significant structural shift.

The agency moved from a channel-led structure to a centralised client services model, brought in two managing partners from global networks, and began working with bigger, more ambitious brands than ever before. That’s quite a lot of change to land at once, even for an agency of Impression’s size, which spans 125 people across four offices in Nottingham, Manchester, Leeds and London.

In this session, Zoë will share how Impression managed this transition - and what it really takes to land major organisational change without losing people along the way.

👉 Who is this session for? Agencies with 40-100+ people, or those actively scaling towards those levels.

https://agencyhackers.zoom.us/meeting/register/6TPCzpVFSa2vO64auUpwEQ

86512126324

Add to Calendar 2026/04/09 09:30:00 2026/04/09 10:30:00 Europe/London HR & PEOPLE MASTERMIND: How Do You Manage Change in a Growing Agency? “There's been a lot of change happening recently,” says Zoë Ogden, head of people at Impression. “Not because things are bad; it’s just the evolution of the agency.” For Impression, that evolution has meant a significant structural shift.

The agency moved from a channel-led structure to a centralised client services model, brought in two managing partners from global networks, and began working with bigger, more ambitious brands than ever before. That’s quite a lot of change to land at once, even for an agency of Impression’s size, which spans 125 people across four offices in Nottingham, Manchester, Leeds and London.

In this session, Zoë will share how Impression managed this transition - and what it really takes to land major organisational change without losing people along the way.

👉 Who is this session for? Agencies with 40-100+ people, or those actively scaling towards those levels.

https://agencyhackers.zoom.us/meeting/register/6TPCzpVFSa2vO64auUpwEQ

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