The Best of Both Worlds – The Role of Augmented Intelligence in CX Transformationing a Pandemic

Tuesday, October 6, 4:00pm - 5:00pm (EDT)

Time shown in-04:00 America, New York

While artificial intelligence is often designed to replace human decision-making, augmented intelligence helps humans make better decisions. The implications for CX professionals are vast. How can augmented intelligence tools enhance customer journeys? In what ways are global CX professionals using these tools today? In this session, join a diverse field of CX professionals as they discuss the ways in which the future has already arrived, and how they’ve used augmented intelligence to create better experiences within their own organizations.

Add to Calendar 2020/10/06 20:00:00 2020/10/06 21:00:00 UTC The Best of Both Worlds – The Role of Augmented Intelligence in CX Transformationing a Pandemic While artificial intelligence is often designed to replace human decision-making, augmented intelligence helps humans make better decisions. The implications for CX professionals are vast. How can augmented intelligence tools enhance customer journeys? In what ways are global CX professionals using these tools today? In this session, join a diverse field of CX professionals as they discuss the ways in which the future has already arrived, and how they’ve used augmented intelligence to create better experiences within their own organizations. https://events.matchboxvirtual.com/item/cxpa-community-conversations-373600 false MM/DD/YYYY 60 OPAQUE aIjxFKzoJzmuDfJAMmSZ38581

https://events.matchboxvirtual.com/item/cxpa-community-conversations-373600

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