Monday, August 3, 6:00pm - 10:00pm (EDT)
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24h
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To download course materials and join this session online, please visit http://www.apipa2020.org/go-course.php?course_id=02
This session will examine how to develop the emotional intelligence competencies and communications skill necessary to maintain control, be flexible, and better connected with people in defusing angst and building positive, cooperative relationships for constructive problem solving and inspired action. We will explore differences in personality types which cause misunderstandings, how to identify and manage your own hot buttons, and how to manage difficult personality types or potentially contentions situations for positive outcomes.
Zoom
APIPA 2020 Secretariat, info@apipa2020.org