Tuesday, February 21, 4:00am - 10:00am (EST)
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24h
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In tough times, it’s tempting to batten down the hatches and wait for better times. But it’s the brands that go against the grain that’ll really thrive. Those that prioritise empathy over pure efficiency; personalisation over a one-size-fits-all approach; listening and learning, over “doing it the way we’ve always done it”. In this session, discover what consumers and employees want to see from you in 2023, based on our groundbreaking study of 60,000+ people around the world.
8 Northumberland Avenue, London
The Qualtrics Team, success@qualtrics.com