XM Institute Masterclass: Lead Your Company Through Uncertain Times

In this full-day interactive workshop with XM legend Bruce Temkin, you’ll join other peers to discover how you become a better leader in times of uncertainty. A leader who can drive through the right  improvements - no matter the budget you might have - and inspire your employees to do more.

You’ll be working in small groups and with Bruce directly on how you master the 3 ingredients for better leadership: Decisiveness, Heightened Empathy, and Personal Resilience.

Join the workshop to discover how you:

• Continue to improve customer and employee experience - even during tough times
• Maximise your budget by learning how to prioritise effectively
• Become a more decisive leader that makes the right calls to improve customer and employee experience
• Lead with empathy and create a positive workplace culture
• Take care of your own wellbeing and boost personal resilience