How Can You Close Your Agency’s Maturity Gap?

Thursday, March 12, 12:00pm - 1:00pm (EDT)

Time shown in-05:00 America, New York

In his previous agency role, Harv Nagra was already deep in operations - then a new COO arrived. “He told me to go and look at a business maturity model,” Harv explains. “It gave me a really clear understanding of where we were — and where we had gaps in our maturity.”

It wasn’t about revenue. It wasn’t about talent. It was about how well the business actually ran - and as Harv said, where the business needed to grow up, and fast. That perspective stuck.

At Scoro, Harv has turned that moment into something bigger - a Business Maturity Quiz designed to help agencies see, clearly and quickly, where they really sit across People, Process, Technology, Data and Growth. With over 300 agencies taking part, Harv will be joined in this session by Manish Kapur and Rich Brett to unpack what separates Chaotic, Stable and Data-Driven firms - and why so many agencies think they’re doing fine… until they actually measure it.

https://agencyhackers.zoom.us/meeting/register/jwnb7_dTReiaKttfdLBsDQ

84475093753

Add to Calendar 2026/03/12 16:00:00 2026/03/12 17:00:00 Europe/London How Can You Close Your Agency’s Maturity Gap? In his previous agency role, Harv Nagra was already deep in operations - then a new COO arrived. “He told me to go and look at a business maturity model,” Harv explains. “It gave me a really clear understanding of where we were — and where we had gaps in our maturity.”

It wasn’t about revenue. It wasn’t about talent. It was about how well the business actually ran - and as Harv said, where the business needed to grow up, and fast. That perspective stuck.

At Scoro, Harv has turned that moment into something bigger - a Business Maturity Quiz designed to help agencies see, clearly and quickly, where they really sit across People, Process, Technology, Data and Growth. With over 300 agencies taking part, Harv will be joined in this session by Manish Kapur and Rich Brett to unpack what separates Chaotic, Stable and Data-Driven firms - and why so many agencies think they’re doing fine… until they actually measure it.

https://agencyhackers.zoom.us/meeting/register/jwnb7_dTReiaKttfdLBsDQ

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