📌 OOPS 8: Can We Fix Incidents with Automation?

Fixing incidents more quickly with automation is attractive, as it equates to shorter recovery time and less dependency on human actors. However, it brings considerable risk and security challenges when dealing with complex incidents. How far can we automate incident response without adding too much risk?

Join us to discuss how automation and human expertise might need to work together more effectively.

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Agenda:

⏰  18:00 — Doors open for networking with pizza
⏰  19:00-20:00 — Introduction followed by Panel discussion
⏰  20:00-20:30 — Networking with drinks

Speakers:

📌 Har-Inder Chandan (Virgin Atlantic)

📌 Lyubomira Dimitrova (Onfido)

📌 Marilyn Kruger (IG)

📌 Justyn Roberts (PagerDuty)
Automation is a fundamental aspect of the IT industry, transforming repeatable tasks into coded processes for efficiency and consistency. But how does this principle apply to the incident management process? Platforms offering AiOps and Automation present opportunities for significant improvements. But first, what exactly is AiOps? Justyn will share insights from his recent years of experience with various organizations, demonstrating how to leverage AiOps automation for quick wins in incident management. He will present 20 minutes of practical, effective tips while avoiding unrealistic promises or mysterious, all-solving solutions.