BEGIN:VCALENDAR
PRODID:-//AddEvent Inc//AddEvent.com v1.7//EN
VERSION:2.0
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:STANDARD
DTSTART:20261101T010000
RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20260308T030000
RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DESCRIPTION:Please use the following link to access the session up to 15 minutes prior to the event start time:\n\nhttps://event.on24.com/wcc/r/3059344/DC5B33008DE157C56B4F75767A27FF4A\n\nOnline shoppers can easily use the search bar for the most direct route to their desired product. But what if they don’t know exactly what they’re looking for? Cutting-edge retailers are using intent data and the latest AI-powered tools to upgrade their discovery capabilities and successfully match shoppers’ needs in the moment—from discovery to purchase to support. \n\nDuring this session\, we’ll share real-world case studies of how leading brands are powering the next wave of the connected customer experience by using: \n\n● Product discovery and personalization engines for increased conversions and average order value\; \n\n● Chatbots and recommendations to delight customers and empower customer service agents\; and\n\n● Predictive capabilities that leverage insights along the shopper journey to improve ecommerce and customer services.
X-ALT-DESC;FMTTYPE=text/html:Please use the following link to access the session up to 15 minutes prior to the event start time:<br />https://event.on24.com/wcc/r/3059344/DC5B33008DE157C56B4F75767A27FF4A<br><br>Online shoppers can easily use the search bar for the most direct route to their desired product. But what if they don’t know exactly what they’re looking for? Cutting-edge retailers are using intent data and the latest AI-powered tools to upgrade their discovery capabilities and successfully match shoppers’ needs in the moment—from discovery to purchase to support. <br><br>During this session, we’ll share real-world case studies of how leading brands are powering the next wave of the connected customer experience by using: <br><br>●Product discovery and personalization engines for increased conversions and average order value; <br />●Chatbots and recommendations to delight customers and empower customer service agents; and<br />●Predictive capabilities that leverage insights along the shopper journey to improve ecommerce and customer services.
UID:1780568941addeventcom
SUMMARY:Redefining Product Discovery: Improve Your Entire Customer Journey
DTSTART;TZID=America/New_York:20210408T150000
DTEND;TZID=America/New_York:20210408T160000
DTSTAMP:20260604T102901Z
TRANSP:OPAQUE
STATUS:CONFIRMED
SEQUENCE:0
LOCATION:https://event.on24.com/wcc/r/3059344/DC5B33008DE157C56B4F75767A27FF4A
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR