Strengthened by Fire: How CX Pros Helped Their Organizations Thrive During a Pandemic

Tuesday, October 6, 2:00pm - 3:00pm (EDT)

Time shown in-04:00 America, New York

How were some global CX leaders able to accelerate their CX transformations during COVID-19? At a time when existing customer understanding and journey knowledge was being upended, how did some organizations forge a winning path forward? In this panel, hear from global CX leaders in healthcare, insurance, financial services, and technology as they discuss the ways in which the pandemic enabled their organization to thrive in turbulent times.

Add to Calendar 2020/10/06 18:00:00 2020/10/06 19:00:00 UTC Strengthened by Fire: How CX Pros Helped Their Organizations Thrive During a Pandemic How were some global CX leaders able to accelerate their CX transformations during COVID-19? At a time when existing customer understanding and journey knowledge was being upended, how did some organizations forge a winning path forward? In this panel, hear from global CX leaders in healthcare, insurance, financial services, and technology as they discuss the ways in which the pandemic enabled their organization to thrive in turbulent times. https://events.matchboxvirtual.com/item/cxpa-community-conversations-373600 false MM/DD/YYYY 60 OPAQUE aIjxFKzoJzmuDfJAMmSZ38581

https://events.matchboxvirtual.com/item/cxpa-community-conversations-373600

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