Your Shopfront to CX Brilliance

Wednesday, April 13, 2:00pm - 3:00pm (EDT)

Time shown in-04:00 America, New York

Please use the following link to access the session up to 15 minutes prior to the event start time:
https://event.on24.com/wcc/r/3711722/9754C43E9A22D3568E38E358AEE23993

Customer behavior has forever changed because of the pandemic. Shoppers have increased their digital purchases by 160 percent and are expecting instant support across their channels of choice like WhatsApp, Facebook Messenger, and more. Today, retailers have a unique opportunity to set the standard for customer experiences and build shopper loyalty with digital customer support.

Join Colin Crowley, a CX industry expert and an advisor to Freshworks, to learn how leading brands create moments of wow with digital customer support. The session will focus on:

Building shopper loyalty with moments of wow
Scaling your customer support with automations and AI
Future-proofing your support desk investments

Add to Calendar 2022/04/13 14:00:00 2022/04/13 15:00:00 America/New_York Your Shopfront to CX Brilliance Please use the following link to access the session up to 15 minutes prior to the event start time:
https://event.on24.com/wcc/r/3711722/9754C43E9A22D3568E38E358AEE23993

Customer behavior has forever changed because of the pandemic. Shoppers have increased their digital purchases by 160 percent and are expecting instant support across their channels of choice like WhatsApp, Facebook Messenger, and more. Today, retailers have a unique opportunity to set the standard for customer experiences and build shopper loyalty with digital customer support.

Join Colin Crowley, a CX industry expert and an advisor to Freshworks, to learn how leading brands create moments of wow with digital customer support. The session will focus on:

Building shopper loyalty with moments of wow
Scaling your customer support with automations and AI
Future-proofing your support desk investments

https://event.on24.com/wcc/r/3711722/9754C43E9A22D3568E38E358AEE23993 false MM/DD/YYYY 15 OPAQUE aCvRlUAkOzmkUWYKZmUj30117

https://event.on24.com/wcc/r/3711722/9754C43E9A22D3568E38E358AEE23993

Retail TouchPoints, marketing@retailtouchpoints.com

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