800 brands are already using Qualtrics AI. Here's exactly what they're doing with it.
In 15 minutes, get a practical, no-hype look at how leading organisations are using generative AI to surface richer insight, cut reporting time, and close the loop at scale - with real examples and numbers to back it up.
The AI conversation in experience management has been running for a while now. Most of it stays at the level of possibility. This session doesn't.
In this Lightning Talk, we will walk through three specific ways organisations are putting Qualtrics AI to work today - not in pilot, not in theory, but in production, with measurable results. The session is built around real examples.
Captions available in French and German. Can't join on the day? Register and we'll send you the on-demand recording.
Part of the Qualtrics Lightning Talks series - three 15-minute sessions for experience leaders who want to stay ahead.
What this session covers:
- Conversational and adaptive feedback: AI follow-up probes go deeper when a customer gives a short or emotional response, without adding survey length. Organisations using this see an 87% increase in topics surfaced.
- Insights Explorer and Qualtrics Assist: Surface themes from any unstructured feedback in under five minutes. Customers went from analysing 30% of their data over six to eight months to doing it instantly.
- Closed-loop intelligence at scale: AI that feeds insight back into the system so every customer and employee interaction gets smarter over time.