Skills 101: Change Auditor
2 upcoming events
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If you have any questions, feel free to email me at Jessica.Depassquallo@quest.com
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Upcoming events
Skills 101: Change Auditor | Getting More Out of Your Infrastructure
Wednesday 16 September ⋅ 15:00 – 16:00 (UTC)
In this session, you’ll learn how to:
- Archive and purge data using smart policies that protect performance while preserving critical history
- Access archived data directly from the console for audits and troubleshooting
- Add coordinators confidently to scale performance and avoid common pitfalls
- Use coordinator statistics to monitor environment health and identify bottlenecks
Skills 101: Change Auditor | 10 Things Support Engineers Wish You Knew
Wednesday 7 October ⋅ 15:00 – 16:00 (UTC)
In this Skills 101 session, we’ll share 10 practical tips from Change Auditor Support to help your team reduce back-and-forth and keep cases moving.
We’ll cover:
- The prep work that helps shorten Change Auditor cases, including logs, versions, scope, and repro steps
- The configuration details support commonly asks for and how to gather them
- How to scope an issue clearly so support can understand impact and next steps faster
- What “working as designed” means in a Change Auditor context
- The escalation path, including when to ask, what to include, and how to keep a case moving