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- What is an "event-add"?
Our system records an 'event-add' each time someone clicks an add-to-calendar button or link to add your event to their calendar, and our servers receive that request.
- What is a "subscriber"?
When a user subscribes to (or follows) your calendar, they become a 'subscriber', and a connection is created between AddEvent and their chosen calendar system. This connection enables calendar systems to request new updates from your calendar, which in turn allows for an event on your us...
- What is an "event"?
You can create and share events in AddEvent using the AddEvent Dashboard. Manually creating an event within the Dashboard counts as one 'event' towards your plan's monthly event limit. Events created and stored externally that are connected to AddEvent's add to calendar butto...
- What is an "API request"?
Each time a user clicks a Direct URL Method link to add one of your events to their calendar constitutes an API request. The Direct URL Method measures usage in API requests per month. Small Business plans include 15,000 API requests per month, Professional plans include 150,000 API requests per ...
- What is a "calendar"?
You can create calendars in your AddEvent dashboard. Each calendar can contain multiple events and can be followed by your users through a subscription calendar. Small Business plans support up to 10 active calendars at a time, Professional plans support up to 50 active calendars at a time, and E...
- What does "soft limit" and "hard limit" mean?
If your plan reaches its usage limit, it will trigger an action in our system. The Hobby plan has a 'hard limit' which means that when a limit has been reached, the tool which has exceeded the limit will become unavailable for the rest of the month. All other plans have 'soft limits&#...
- What does "limited usage" mean?
Limited usage refers to the specified number of times a feature or tool can be used per month. For example, our personal use Hobby plan has a limited usage license of 100 event-adds per month. An 'event-add' is when someone clicks one of our tools (via a button or link) to add your event ...
- What is a "subscription calendar"?
Subscription calendars are calendars that you create (and share) via the AddEvent Dashboard. Each calendar can contain multiple events, and your users can subscribe to these calendars to add all of the events contained within their personal calendars. When your users subscribe, they become 's...
- What is a "domain license"?
A domain license is a whitelisting of a domain. If you use our services, e.g. the "Add to Calendar" buttons on your domain, then you need to add the domain to your account. You can add multiple domains to your account in the domains section.
- What is an "account user"?
An account user is someone who has access to your AddEvent account. They have their login credentials, but their access to the account is determined by what type of user they are.Three different types of roles are available: Admin, Editor, and User. Admins have full access to all functionali...
- What are the different types of "account users"?
There are three different types of roles available: Admin, Editor, and User. Admins have full access to all functionality on AddEvent. Editors have full access except for billing, account management, and user management. Users can create and manage calendars and events but can'...
- What is an "RSVP"?
When a user registers for an event with RSVP enabled, they enter their name and email (email is always required) before they are able to add the event to their calendar. Each user that registers for an event is counted as an RSVP.
- What is a "usage period"?
A usage period is a monthly period that starts on the day when you create an account and resets/ends on the same day each subsequent month. For example, if you create an account on the 10th of January, your first usage period runs from the 10th of January to the 9th of February, and the second us...
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