RSVP email notifications

This guide explains the functionality of RSVP email notifications. AddEvent allows you to send 1 automatic confirmation email, 2 reminder emails, and 1 follow-up email to your users when they register for an RSVP event - please note this only applies to the first instance of a recurring event. The content of each email can be completely customized, and each email can be enabled or disabled individually. The time interval when the reminder and follow-up emails are sent can also be configured. 

 Automated messages and reminders

From your Event page:

1. Scroll down to RSVP and settings section and click Custom RSVP forms
   
   
2. Select the RSVP form you would like to customize the automated messages and reminders or you can create a new form. The Standard RSVP form is read-only. You need to create a new RSVP form to customize it.
   
   
3. Scroll down to Automated messages and reminders section

Customization

These are the things that you can customize in the Automated messages and reminders section.

Confirmation email 

The confirmation email defaults to be sent when someone registers as "going" and "interested". You can enable or disable the automatic confirmation email being sent to users who signs up for an event by unselecting the box pictured below.

Reminder Emails

From the Automated messages and reminders section, you can set up to 2 reminder emails.

• 1-7 days before your event takes place
  
  
  
  
• 1-23 hours before your event takes place
  
  

Follow up email

You can enable an email to be sent within 3 days as a follow-up after your event has occurred.

• You can set the follow-up email to be sent anywhere from 1 hour to 3 days. 

• Customizing these emails can be done using HTML, and you can use the information collected in the RSVP form as a tag in the email content. Custom emails can be saved as a template and applied to multiple RSVP events. By default, these emails are sent from “AddEvent.com” (events@addevent.com). The sender name and the email address that the emails are sent from can be updated so that your users will receive the emails from a sender they recognize. Click here to learn more.